Last updated: January 1, 2026
Account information: Email address, display name, skill level, and borough when you create an account.
Location data: We request your device location only when you use the map feature to show nearby courts. This is never stored without your explicit consent.
Booking history: Records of courts you've booked, dates, times, and amounts paid.
User-generated content: Reviews, crowd reports, and run descriptions you submit.
Payment information: Handled entirely by Stripe. We never see or store your full card number.
Usage data: Pages visited, features used, and performance metrics via Vercel Analytics.
We use your data to: provide and improve the Service, process bookings and payments, show relevant courts near your location, send transactional emails (booking confirmations, cancellations), display your activity on your profile, and analyze usage patterns to improve the product.
We do not sell your personal data to third parties.
Supabase: Database and authentication. Data is stored on servers in the US. Privacy policy at supabase.com/privacy.
Stripe: Payment processing and Stripe Connect for venue owners. Privacy policy at stripe.com/privacy.
Mapbox: Map tiles and geocoding. Privacy policy at mapbox.com/legal/privacy.
Vercel: Hosting and analytics. Privacy policy at vercel.com/legal/privacy-policy.
We retain your account data for as long as your account is active. Booking records are retained for 7 years for tax and legal compliance. You may request deletion of your account and associated data at any time.
You have the right to: access a copy of your data, correct inaccurate information, request deletion of your account, opt out of marketing communications, and data portability.
To exercise these rights, email privacy@hoopershub.nyc.
We use essential session cookies for authentication. We do not use tracking cookies for advertising. Vercel Analytics uses privacy-friendly, cookieless tracking.
The Service is not intended for users under 18. We do not knowingly collect data from minors.
We may update this Privacy Policy. We will notify registered users of significant changes via email.
For privacy questions: privacy@hoopershub.nyc